Privacy Policy

Last updated: 27 August 2026

1. WHO WE ARE

Funding-247 Limited (“Funding-247”, “we”, “us” or “our”) is a private limited company registered in England and Wales under company number 16116177. Our registered office is 124 City Road, London, United Kingdom, EC1V 2NX.

For the purposes of UK data protection law, Funding-247 Limited is the controller of the personal information described in this Privacy Policy. Funding-247 acts as an introducer to Echo Finance Limited and may also introduce clients to appropriate specialist brokers, lenders and insurers. Funding-247 does not provide finance directly.

You can contact us about this Privacy Policy or your personal information at enquiries@funding-247.com or by writing to the registered office above.

2. INFORMATION WE MAY COLLECT

Depending on how you use our website or communicate with us, we may collect:

• identity and contact information, including your name, address, email address and telephone number;
• information contained in an enquiry, application or supporting documents;
• property, mortgage, borrowing, income, financial, business and insurance requirements;
• information about your objectives, circumstances and preferred method of contact;
• communications and correspondence with us;
• marketing preferences;
• technical and usage information, including IP address, browser type, device information, pages visited and referral source; and
• any other information you choose to provide.

Some insurance or protection enquiries may involve health information or other special-category personal data. Where this is required, we will explain why it is needed and obtain explicit consent or rely on another lawful condition before processing or sharing it.

3. HOW WE COLLECT INFORMATION

We may collect information directly from you when you complete a website form, telephone or email us, subscribe to communications, or otherwise correspond with us. We may also receive information from an introducer, broker, professional adviser, lender, insurer, publicly available source, analytics provider or another person authorised by you.

Our website may automatically collect limited technical information through cookies and similar technologies.

4. HOW WE USE YOUR INFORMATION

We may use personal information to:

• respond to enquiries and understand your requirements;
• introduce you to Echo Finance Limited or an appropriate specialist broker, lender or insurer;
• assist with the progress and administration of an enquiry or application;
• communicate with you and provide requested information;
• maintain business records and manage introducer relationships;
• operate, secure, analyse and improve our website and services;
• prevent and detect fraud, misuse or security threats;
• comply with legal, regulatory and professional obligations;
• establish, exercise or defend legal claims; and
• send marketing communications where permitted and in accordance with your preferences.

5. LAWFUL BASES

Our lawful bases depend on the purpose for which information is used and may include:

• Steps before entering into a contract or performance of a contract – where processing is necessary to respond to a request or provide an agreed service;
• Legitimate interests – to operate and improve our business, respond to enquiries, make requested introductions, maintain records, protect our systems and manage professional relationships, provided those interests are not overridden by your rights;
• Legal obligation – where processing is required to comply with applicable law or regulatory requirements; and
• Consent – where consent is required, including for certain marketing activities or the processing of special-category information.

You may withdraw consent at any time, although this will not affect processing that took place before withdrawal.

6. WHO WE MAY SHARE INFORMATION WITH

Where necessary for the purposes described above, we may share relevant information with:

• Echo Finance Limited;
• specialist brokers, lenders, insurers and other product providers;
• introducers and professional advisers involved in your enquiry;
• website, communications, customer-management, analytics, hosting and other technology providers;
• legal, accountancy, compliance and other professional advisers;
• fraud-prevention, identity-verification and security providers;
• regulators, law-enforcement bodies, courts, public authorities or other parties where required by law; and
• a purchaser, investor or successor in connection with a proposed or completed sale, restructuring or transfer of our business.

We only share information that is reasonably necessary for the relevant purpose. Brokers, lenders and insurers receiving your information may act as independent controllers and will provide their own privacy information.

We do not sell personal information and do not provide it to third parties for their own unrelated direct marketing.

7. INTERNATIONAL TRANSFERS

Some service providers may process information outside the United Kingdom. Where this occurs, we will use an appropriate safeguard recognised under UK data protection law, such as an adequacy regulation, approved contractual protections or another lawful transfer mechanism.

8. HOW LONG WE KEEP INFORMATION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, regulatory, accounting, dispute-resolution and legitimate business requirements. The period will depend on the nature of the information, whether an introduction or application proceeded, the relevant relationship and any applicable limitation or statutory period. Information that is no longer required will be securely deleted or anonymised.

9. SECURITY

We use proportionate organisational and technical measures designed to protect personal information against accidental or unlawful loss, misuse, alteration, unauthorised access or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

10. MARKETING

We may send marketing communications where you have consented or where otherwise permitted by law. You can withdraw consent or object to direct marketing at any time by using an unsubscribe link or contacting enquiries@funding-247.com. Opting out of marketing will not prevent us from sending necessary service-related communications.

11. COOKIES

Cookies are small files placed on a device when a website is visited. We may use essential cookies to operate and secure the website and, where permitted, analytics or preference cookies to understand use and improve performance. You can manage cookies through your browser settings and any cookie controls made available on the website. Disabling some cookies may affect website functionality.

12. YOUR DATA-PROTECTION RIGHTS

Depending on the circumstances and the lawful basis used, you may have the right to:

• request access to your personal information;
• ask us to correct inaccurate or incomplete information;
• request deletion of information;
• request restriction of processing;
• object to processing, including an absolute right to object to direct marketing;
• request transfer of information in a portable format;
• withdraw consent at any time; and
• raise a complaint about how your information is used.

These rights may be subject to legal conditions or exemptions. To exercise a right, contact enquiries@funding-247.com. We may need to verify your identity before acting on a request.

13. COMPLAINTS

Please contact us first if you have concerns about our use of your personal information so that we can investigate. You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection. Further information is available at ico.org.uk.

14. THIRD-PARTY WEBSITES

Our website may contain links to external websites. We are not responsible for their content, security or privacy practices. You should review the privacy information provided by those organisations.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our activities, services or legal obligations. The latest version will be published on this page with its updated date.

16. CONTACT US

Funding-247 Limited
Registered Office: 124 City Road, London, United Kingdom, EC1V 2NX
Email: enquiries@funding-247.com
Telephone: 0203 3554 591